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"Had the lowest contract insurance available. Quick service and flexible payment."
Rashree Verbinski – Mechanicsburg, PA
"I have been a customer with Consumers Insurance Agency for over twenty years. I have always been satisfied with the help I get from them. They are always courteous and take the time to explain everything in detail on any questions I have."
Robert Bishard – Camp Hill, PA
Respected Sir/ Madam,
"Your agency is excellent! I have been with Consumers Insurance Agency for over 15 years. Let me be honest, you guys are very fortunate and lucky that Mr. Douglas Spigelmyer is working for you. He is excellent, especially in dealing with customers. I heard from friends about Mr. Doug and am personally proud of him. He is great! I hope the company appreciates his excellence. We all want to see his promotion. God bless Consumers Insurance Agency!"
Maneck Irani – Mechanicsburg, PA
"Diane, my agent, complies with me in choosing personal preferences of coverage within my auto policy. My questions and assistance has always been efficiently answered with prompt and courteous service."
Linda Thompson – Camp Hill, PA
"Lisa and I just got married and we needed to combine some of our coverages. I had been a Consumer’s customer for years and Lisa was insured elsewhere for years. After comparing products, price and coverages with both, it was fairly easy to pick Consumers for our joint polices!"
Lee and Lisa Hocker – Newmanstown, PA
"I have been with Consumers Insurance Agency for many years. They are always very patient and helpful in going over my insurance questions. They give you their undivided attention and you never feel rushed. Thank you for outstanding service!"
Jeanette Geadrities – Elizabethtown, PA
"Over the years, since Consumers Insurance Agency was founded, every time I’ve called I’ve received courteous, efficient and intelligent responses to my questions and requests for quotes and endorsements. When I worked in the insurance industry, I had the pleasure of working with Lorne Patrick (one of my favorite people); therefore, I am not surprised and am very pleased that he has assembled a great group of people to provide the very important service needed in an insurance agency."
Eloise Tjernagel – Mechanicsburg, PA
"Ann Byrne is my unsung hero today. Feeling rejected after my auto insurance was rescinded after a 10 year commitment; I carried my woes to her. She took the time to listen, to understand and most of all to care. She made a few phone calls; waited patiently to speak with a human and then worked her magic. Thanks for all that you do!"
Robert Mc Donald – Camp Hill, PA
"Diane made my life a bit stress free when she offered to email my insurance coverage and insurance ID card while on vacation in Houston, TX. Her service absolutely saved me some bucks!! Thank you for taking the inititive before I even requested!"
Rosemary Grant – Lemoyne, PA
"I cannot say enough about our representative- His name is Doug- he is really EXCELLENT! I would highly recommend him to all our family and friends!"
Walter and Tresa Govern – Mechanicsburg, PA
"I have been with Consumers for many years and anytime I have called Ann and had questions or needed help she has had an answer."
Virginia Carpinello – Camp Hill, PA
"Made changes to our auto/ homeowners insurance policies. Made changes to my office rental policy, as a tenant.Ann was very detailed in going over every line item in the above three policies. She was very knowledgeable in addressing and answering everything. She is a very courteous person."
John R. Cox SR. – New Cumberland, PA
"Since I drive less now and my car has aged, Doug helped me by matching my Consumer Insurance Agency needs with what would be best for me at this time."
Edna Mims – Harrisburg, PA
"I’ve used Consumers Insurance Agency for 30+ years and have been totally satisfied with their service to me. They have taken care of everything promptly like towing charges and when we had a fire in my circuit breaker which almost burned our home down! I have highly recommended CIA to many of my friend and family. You can’t go wrong with CIA and Ann Byrne. I’m 200% satisfied!! "
Richard Strahl - Harrisburg, PA
"I have been in the real estate business 18 years now and I understand getting back to people in time. My specialty over the years is getting purchasers into homes with as little cash as possible as well as selling homes within 90 day with our guaranty selling service program.
I’ve had my insurance coverage with Consumers Insurance Agency for years where Doug Spigelmyer is my agent. Doug has always done a remarkable job. What has impressed me the most is his accessibility. You don’t wait 2 or 3 days for an answer. With Doug as my agent I have always received immediate results.
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Tim Straub
– Straub & Associates Real Estate Group Inc., Camp Hill, PA
"Consumers Insurance Agency saved me $288 annually on my auto and homeowner’s policy. Diane is very cordial and she helped me throughout the process. I never thought buying insurance could be a pleasant experience but this time it was. Thanks Diane and the staff at Consumer’s Insurance Agency!!"
Edward Lesher – Enola, PA
"I was pleased with the service I received and with the fact that I now have a much better auto insurance coverage than before (despite adding a teenage driver!) at a lesser price. I also saved on my home insurance. Ann was extremely helpful and responsive!"
Elena Lubimtsev – Carlisle, PA
"Ann Byrne helped us immeasurably with a patient and time consuming review of our auto and home policies. These reviews were conducted at our request. We have been long-time satisfied customers of Consumers Insurance Agency."
Dick and Michele Crowley – Lemoyne, PA
"Diane has always been so nice and courteous to me. She makes me feel like I am her mother. I have been very satisfied with Consumers Insurance Agency. I have been with them for many years. She always has time to talk to me and advise me."
Doris Topper – Harrisburg, PA
"I never knew Eric sold any insurance other than Auto and Home until I received the insert in the Newsletter about the CD style Annuity. This met my needs with the flexibility I desire. Doug Spigelmyer was very prompt in getting my questions answered. Rolling over 25 years of retirement savings can be a little anxious, but I feel very comfortable with this product."
Russ Diven – Harrisburg, PA
"I wish I had switched months ago when I first started talking with Ann. I am saving major bucks on my auto and homeowners policies! Thanks Ann!"
M Kay Ritz-Haines – Fairfield, PA
"Have always had great service from Erie people. My last visit Ann Byrne gave me great advice on how to save on my premium."
Thomas L. Frank, Jr. - Camp Hill, PA
"We have been insured through Consumers Insurance Agency for Auto Insurance for many years. They have always been helpful in providing the right insurance for our vehicles at the best price. They are also very prompt in changing our insurance each time we acquire a new vehicle. Extremely pleased with the service provided by CIA."
Donald and Rose Edmiston – New Oxford, PA
"Consumers Insurance Agency has been our insurance agency for many years. No matter how small or large our concern, they have always taken the time to talk with us and seek a solution to our problem."
Carl and Barbara A. Heisey – Dalmatia, PA
"We have had nothing but positive experiences with Consumers Insurance Agency / Erie Insurance. The quick and efficient response we got after an accident helped us get through a frustrating time with a lot less hassle."
Jennifer Zettlemoyer – Shiremanstown, PA
I have been
a customer of Consumer’s for over 25 years. I have found your firm
responsive to all my needs. Your staff handles problems quickly and
efficiently. I highly recommend your services! As a professional
Insurance Risk Manager I have a unique perspective on Insurance Service.
Andrew Kerlik – Palmyra, PA
We have had Consumers Insurance Company for more than 15 years. I have been impressed with their prompt service when needed. Diane has always been very helpful with our needs. I would recommend Consumers Insurance to my friends.
Rhonda Bailey – Dillsburg, PA
Diane was
great. She really worked fast to give the help I needed as I waited ‘til
the last minute. She was able to get the rate reduced well over
$1,000.00. Fantastic!!!! Thank you Diane and Consumers Insurance for
your kind and wonderful help. May Jesus bless you all.
Henry E.D. Morri – Carlisle, PA
Diane Jacobs is a top notch insurance agent in my book. She offers prompt, courteous and accurate service in her response to my insurance needs and services. Her excellent service will keep me a very satisfied customer of Consumers Insurance Agency.
Edward T. Shimanski – Palmyra, PA
I’ve had the pleasure working with Ann Byrne for years. She is a great asset to have in your company. She has always been very helpful and prompt when answering my questions. Working in the customer service industry myself, this is the kind of agent/customer service that will keep existing and create new business! Thank you.
Eric R. Lehman – Enola, PA
We have received excellent service during the twenty years with your agency. We appreciate your desire to provide the best service and at a reasonable price.
Tim Dirks – Enola, PA
First, I found the process simple and stress free. Doug was so informed and easy to talk to, that the whole application and payment was effortless.
Deb Salem – A Brighter Concept – Harrisburg, PA
Happy with my service with Consumers.
Rita M. Clark – Harrisburg, PA
Folks, I was a customer of Consumers Insurance for a good 20 years before moving to Florida. When I moved back to PA there was no question in my mind as to what insurance agency to go to. CIA is wonderful to work with and they handle all questions and problems professionally by being your Insurance Friend!
Joann Warner – York Haven, PA
I purchased my first home in March and I got my Homeowner Insurance through you. My agent was Paul Gromacki. He did a fantastic job answering all of our questions (we had a lot) and getting us a great rate. I also plan to transfer my car insurance to you. Just wanted to let you know what a fantastic job your team did- and how helpful they were with some first time homeowners… it can get really overwhelming, but you guys made it easy. You’ve definitely got my referral!
Jennifer Bigg – A+ Mailing Solutions – Director of Marketing and Communications
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