Read what even more of our clients say!

“We’ve been with Consumers Insurance Agency for over 35 years.  When I found out I could save several hundred dollars on my auto policy going with another company I called Consumers and talked with Paul Gromacki who gave me an extensive insurance lesson which included ways I could get better coverage than the competitor was offering for less money.  He also showed me how I could save money on my homeowners policy.  Paul was very thorough, answered all my questions completely, was very courteous and was a pleasure to talk to.  Consumers wins again!”

Tony Visalli – Dillsburg, PA

“Consumers Insurance Agency is always courteous and friendly.  Ann Byrne recently reviewed our coverage to keep us up to date.  The staff (the receptionist included) was very upbeat and always cheerful.  We have been Consumers / Erie customers for MANY years.”

Mr. & Mrs. Mark Turban – New Cumberland, PA

“In 2001, I had an accident (my first one).  Your people were helpful, courteous and professional.  This is much appreciated at a most stressful time like this.  Also when I call your office, I appreciate getting  a human being answering the phone.”

Mrs. Ardine Jones – Mechanicsburg, PA

“On Monday, September 28th, I called your office (Consumers Insurance Agency) to report a minor auto accident.  I was so pleased with the response I received.  I was guided step by step and as a result I received a check to pay for the damage to my car.”

Lois Hollinger Morland - Camp Hill, PA

“I have no complaints with Consumers Insurance Agency & Erie.  I have never to date been let down yet.  My father got me involved with you guys years ago when you were on the second floor of the old theater building in Lemoyne.  All of you have been more than helpful over the years.”

Joel Forney - New Cumberland, PA

“I telephoned for information and I am glad I did because after a quick review of all my policies I discovered that I needed to increase my protection in certain areas.  In addition I applied for an umbrella policy and would recommend that everyone check with this reasonably priced area of protection.  Your agent, Ann Byrne, was very low key, but informative and personable.  It was a pleasure doing business with your agency.”

Donald Mackowski – Enola, PA

“An insured vehicle was incorrectly listed as having a safety restraint it lacked, but your agent’s knowledge of my policy helped avoid an increase in premium.  Such concern is much appreciated especially in these precarious times.  Your agents have always been helpful and courteous.”

Howard Kolus – Mechanicsburg, PA

“The people at Consumers are always ready to answer any question or handle any problem presented to them.  They make my life easier with their special brand of customer service.”

Melissa Triantafyllou – Jonestown, PA

“Customer service is excellent, friendly and helpful.”

Michael Varano – Mechanicsburg, PA

“I was not looking for an insurance quote when a friend of mine suggested I might want to talk to Consumers.  Although I already knew of their great reputation I had Geico and was sure I had the best rates out there.  Boy was I wrong.  Ann immediately contacted me and by the end of the day I had my quote.  My new auto and renters monthly premium was $60 less per month, $720 less annually for the exact same coverage.  I would recommend Eric and his group anytime.  They provided me prompt and excellent service.”

Victoria Krotzer – York, PA

“We moved here 15 years ago and we were referred to Consumers then from good friends.  We have been so satisfied for the entire 15 years.  Lately we have had to make several changes in our policy and could not have had better service.  What a great team.  Thanks Consumers!”

Larry & Anne Stanford – Carlisle, PA

“My wife was with Consumers Insurance Agency before we married.  We decided to stay with them and have been with them for 25+ years.  They have been there when we needed them and helped us when our children began to drive.  Thank you to Consumers for your assistance and being there when we needed you.”

Tim See – York Haven, PA

“I made the switch to Consumers Insurance Agency at the recommendation of my brother.  I had previously been with Progressive for 9 years with no accidents or infractions yet they had repeatedly raised my rates.  I got a quote for a policy at 1/3 the price I had been paying.  In the end, I purchased a policy with greater coverage that was still more than 1/3 less than the premium I paid at Progressive.”

Hanns Schuller – Lemoyne, PA

“We have had Consumers Insurance for over 30 years and have never been disappointed in the service that we received when we needed it.  Thank you Consumers Insurance Agency.”

Diane Platt – Harrisburg, PA

“Service is the name of the game at Consumers Insurance Agency.  Doug and Ann have always looked out for our needs by providing thorough information without ‘pushing product.’  Their respect for the client has kept us as satisfied customers for over two decades.”

Doug & Judy Killian – Harrisburg, PA

“I have always been completely satisfied with the services provided to me by Consumers.  The staff are courteous and yet professional – an appreciable personal plus in today’s busy world!”

Nancie Read – Mechanicsburg, PA

“My call to your agency was about whether my husband’s retirement and less use of our automobile would affect the rate of insurance.  It was not a high priority call and had put off making it, but when I did I was pleasantly surprised by the helpfulness of your agent.  I had a few other questions and was pleasantly surprised that we did receive a refund by the rate adjustment.”

Ann Eissler – Camp Hill, PA

“I have been a customer of Consumers Insurance agency for over 30 years!  Going back to the days of Fran Schwenk!!  Nothing is too much trouble for any of the staff.  Recently I was helped with a review of my auto and homeowners insurance and was able to update and improve my policies.  All are great at the agency.”

Arthur Davis – Mechanicsburg, PA

“Doug invested quite a bit of time with me reviewing my account and advising me on changes I should consider.  He was very though and helpful.  Thanks for Doug and your agency!”

Ronald Smith – Harrisburg, PA

“I recently got a vintage auto.  My agent Ann Byrne researched a number of sources for the best insurance, including non-Erie sources.  I settled on Erie.  Her service was top notch!”

Anthony Turchetti – Camp Hill, PA

“For nearly 30 years we have depended on the staff at Consumers Insurance Agency for our insurance needs.  All claims have been handled promptly and professionally.  For friendly people, great service and insurance knowledge, Consumers Insurance Agency cannot be beat!”

Kerry DeLizio – Middletown, PA

“Selecting the correct coverage when I added my daughter to my policy was a concern.   My agent was able to answer all my questions and provide me with the most cost effective coverage on the auto my daughter was driving.  She even had a small fender bender and the claims process was a breeze.”

Joanne Schell – Mechanicsburg, PA

“As a former agent I value both speed and accuracy in customer service.  I have made several policy changes over the past year and they have all been handled effectively by the friendly staff at CIA.  They were very helpful with coverage questions and cost savings tips.  Consumers Insurance Agency has been my Erie agent for the past 10 years and will continue to be in the future.”

Mark Warren – Harrisburg, PA

“I’ve been a client of CIA for a number of years and have always been happy with their service.  It seems every year I save more and more money because of the great products they sell.  I wouldn’t want to use any other agency because I know with them I’m getting the best deal.”

Jennifer Blough – Lewisberry, PA

“Paul explained everything in a way that I could understand.  He suggested some changes that I agreed with that improved my coverage and premium.  I hope if anything comes up in the future he will be the one I’m dealing with.  He seems to be an honest representative of a very complex industry.”

Ron Brosso – Lemoyne, PA

“I have had my insurance business with Consumers for about 10 years or more.  Never have I had a problem that they were not helpful with.  They insure my home, autos and boat and are recommended to all my friends.  Thanks for the great service.”

Miles Owen – Newport, PA

“As a customer of many years of Consumers Insurance Agency with a number of policies including home and auto, I’ve always been treated with the utmost courtesy and patience.  Theirs is a company I highly recommend.”

Joan Mest – Mt. Penn, PA

“For many years we have had our homes, automobiles, and other items insured through Consumers Insurance Agency.  We have nothing but praise and the highest remarks for the professional and friendly services we continually and consistently receive.  Most especially I would like to acknowledge the tremendous support and service we have received with Doug Spigelmyer.  Thank you Consumers Insurance Agency!” 

Thomas & Anne Coury – Hummelstown, PA

“We have been customers with Consumers Insurance Agency for years.  We very much appreciate doing business with this company.  Anytime we have any questions regarding our policy, they are always on hand to answer and update whatever information we need.”

Dena & Thomas Walsh Jr. – Halifax, PA

“We were very satisfied with how everything was handled.  The other car that was hit sent us a thank you for the rental car they received.  Thank you.”

Arthur Itter – Camp Hill, PA

“I am always very pleased when I work with the folks at Consumers Insurance.  Both auto and home I am always very happy with my coverage and the concern that the folks at Consumers have with my coverage too.  Ann, thanks so much for your expertise in auto insurance!”

Arthur E. Davis – Mechanicsburg, PA

“I want to thank my agent at consumers for her courtesy and professionalism in answering questions I had when I was hit by another motorist.  She gave me several insightful suggestions which I followed to the letter.  Consumers Insurance Agency has always been there when I needed assistance and it is so much better to deal with a real person than a computer.”

Jack McQuiston – Lemoyne, PA

“We have been customers for many years.  Recently we dealt with Ann on trying to insure our 18 year old son.  With multiple phone calls and different scenarios we were able to come up with the cheapest way to insure him with premium insurance.  Thanks to Ann all of our questions were answered and he is covered.”

Darren & Sherri Linen – Hummelstown, PA

“I have contacted your representatives with questions and they have always been helpful and clear in their explanations.  Also when calling it is refreshing to get a person to answer instead of prompts.”

Linda Wineman – Shippensburg, PA

“I have been with your firm since I turned 16 and got my first insurance policy.  I have dealt with Doug almost exclusively the past several years and he has been a tremendous help every time.  He has taken much extra time in helping me whenever I need.  He treats me with the utmost respect and cares.  I haven’t considered switching because of his service.”

Bill Gladfelter – York, PA

“We have been customers for many years.  Recently we dealt with Ann on trying to insure our 18 year old son.  With multiple phone calls and different scenarios we were able to come up with the cheapest way to insure him with premium insurance.  Thanks to Ann all of our questions were answered and he is covered.”

Darren & Sherri Linen – Hummelstown, PA

“I have contacted your representatives with questions and they have always been helpful and clear in their explanations.  Also when calling it is refreshing to get a person to answer instead of prompts.”

Linda Wineman – Shippensburg, PA

“I have been with your firm since I turned 16 and got my first insurance policy.  I have dealt with Doug almost exclusively the past several years and he has been a tremendous help every time.  He has taken much extra time in helping me whenever I need.  He treats me with the utmost respect and cares.  I haven’t considered switching because of his service.”

Bill Gladfelter – York, PA

“My agent was a huge help with thoroughly explaining everything we needed, she wasn’t rushed and made us feel confident with choosing the options we wanted.  She is a fine example of how an insurance agent should be, she put the customer and their needs first.  We feel confident that we will be with CIA for many many years.”

Debra & Robert Fegley – Mechanicsburg, PA

“I cannot say enough about the customer service that we get from Ann Byrne.  Everyone at Consumers has always been friendly and helpful, but Ann always goes beyond to answer our questions and help us in any way she can.”

Dave & Linda Sadler – Dillsburg, PA

“When I first came to your office 16 years ago, you showed me how much money I could save.  Since that time, no one else can come close to your quotes.  The knowledge, courtesy and savings keep me a customer.  Thanks for all of your help.”

Margaret (Peggi) O’Brien – Camp Hill, PA

“I have been a customer for lots of years … and I plan to stay with Consumers for many years to come.”

Priscilla Williams – Harrisburg, PA

“Consumers Insurance Agency has been our agent for many years.  They handle our home, auto, general and umbrella policies.  They do an excellent job handling claims.  We will use them for any additional insurance needs we may have.”

Maureen & Rich Moore – Boiling Springs, PA

“Ann Byrne helped us to save around $600 a year by switching our homeowners to your company and combining it with our auto insurance.  We could have paid off our mortgage had we done this earlier!”

Suzanne Negley – Enola, PA

“Our sewer backed up flooding our basement. What a mess. We called Consumers Insurance and the next day the appraiser showed up and within hours had the reconstruction people there. We were made whole again thanks to the prompt action of Consumers Insurance Agency. It is a great comfort to know when you need help fast you can call on Consumers to be there for you. Great Job!”

Robert Osenbach – New Cumberland, PA

“As an old-timer, 80+ years of age, to receive concern for my needs and my expenses from anyone in sales always astounds me when I visit Consumers to review our insurance programs. I experienced this concern after my wife and I had a recent claim!”

Lewis Dougherty – Camp Hill, PA

“We have been clients of Consumers for 16 years and have been pleased and satisfied with this association. Several weeks ago, Mr. Spigelmyer called suggesting a review of our existing Erie insurance policies. We conducted an over the telephone review. He recommended several considerations which we accepted. The adjustment resulted in an annual savings of over $200 without compromising coverage. I appreciated Mr. Spigelmyer’s call. If he hadn’t contacted us, I would not have thought to check our policies and we would have continued to pay for unneeded coverage. “

Henry Petri – Mechanicsburg, PA

“I have been with Consumers Insurance for over 40 years. Other insurance companies said they could lower my price but they could not come close to your price. Thank you.”

Wayne S. Miller – Enola, PA

“We have been customers of Consumers Insurance for many years. We’ve had no problems, but every now and then we have a question. We have always gotten Paul when we call and he has answered our questions in a knowledgeable and professional manner.”

Norm & Marilyn Brandt – Hummelstown, PA

“We started as business customers and after receiving the customer service we did, we also brought our personal insurance business to Consumers. We cannot say enough about our agent Ann Byrne. She is wonderful and always helps us get the best coverage for a great price. I have recommended Consumers Insurance Agency to all of our friends and family.”

Linda & Dave Sadler – Dillsburg, PA

“After many years with Consumers Insurance Agency and with numerous competitors constantly trying to lure me away, I have no interest, because of the consistent service I receive there.”

William Hairston - Harrisburg, PA

“I have been a customer of Consumers Insurance Agency for many years. I have been pleased with the courteous and helpful service. Paul helped my sister-in-law save money on her tenant insurance and made her happy”

Dorothy Wileman - Mechanicsburg, PA

Have been customers with Consumers Insurance Agency for 15 years plus.  The service has been reliable and trouble free.  Changes over the years have been without headache or confusion.  Our agent, Ann Byrne, has been especially helpful and a pleasure to work with

Margie Breach - Red Lion, PA

“My family has been customers with Consumers Insurance Agency for about 60 years. My father was a customer. I have insured my vehicles since I was 16 years old (I’m 58 now) and fortunately we didn’t have too many problems over the years. But when problems arose, we got prompt courteous service. Recently I retired and I called about my insurance. I talked to Paul Gromacki about my life change and within 15 minutes of talking to him, he saved me a lot of money on my coverage. Nice to see that the service is the same as it was 60 years ago.”

Donna Mitterling - Mechanicsburg, PA

“Received a phone call to go over our Homeowners policy and I asked about car insurance.  Paul was very kind to go over what we had and what Erie could do for us.  Now we once again have all our insurance with Erie and I’m so glad.  Thanks so much for working with us and our insurance needs and for keeping our costs down – saving us more than $1,000 annually!”

Michelle Lentvorsky - Shermans Dale, PA

“I’ve been a Consumers customer for many years.  My recent experience was with agent, Paul.  He clearly explained different Homeowners Insurance endorsements that I was not aware of without costing me a fortune.  He also very quickly responded with a quote and a policy.  I see no reason to change insurance carriers or agencies.  When you find something that works stay with it!”

Mary Gouffer - Enola, PA

“I have used Consumers Insurance Agency for many years for my insurance needs.  They have been prompt, efficient, and courteous in all my dealings with them.  Recently, Paul Gromacki exhibited these qualities when assisting me in the policy changes brought about by several life changes including adding a new teenage driver.”

Maria Gregg - New Cumberland, PA