Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • AG

    “The service was amazing and the estimate was great. I was pleasantly surprised they had their best year ever and I can see why. Overall the employees were great and super nice! 5/5”

  • “Pleased with the service from CIA…..they keep in touch to make sure we are getting the best coverages for our money and needs…very thorough and professional.”

  • D

    “The young lady who helped me recently was very sweet and even though she did not have an answer to my question, she found out and called me right back within a few minutes. We’ve been customers for over 30 years and we’ve always been pleased with the service they have provided.

  • “Best customer service around!

  • “Allie was awesome in making sure I chose the right insurance for me. I can’t thank you enough for all of your help!

  • CA

    “Courtney was very helpful and efficient!! We are very pleased with the Insurance agency she recommended”

  • Tim S.

    “I can’t say enough about how great Consumers Insurance has been. We recently made a number of changes to our policies. Not only was the pricing reasonable (through Erie Insurance) and the coverage outstanding, but Courtney was as helpful as could be. She has been patient, answering my many (many) questions and going above and beyond to make sure I knew all of the intricacies of my policy.

    I have only had to file one claim with them in the past, but when I did, they took care of things quickly and professionally. Thank you, Courtney and Consumers Insurance!”

  • CM

    “Great customer service always willing to help the best they can”

  • GA
  • JD

    “Doug is always responsive and helpful when I have questions regarding my policies. Additionally, Doug takes the time to explain details and ensure that I am fully informed before making any decisions. I have had a wonderful experience with Doug and Consumers Insurance Agency Inc.”

  • JZ

    “We have had nothing but positive experiences with Consumers Insurance Agency / Erie Insurance. The quick and efficient response we got after an accident helped us get through a frustrating time with a lot less hassle.”

  • EA

    “We have been customers of Consumers Insurance Agency for nearly twenty years, initially for our home and automobiles. We have since added business coverage for liability and commercial properties. In all of our dealings, Consumers has not just sold us insurance, they made sure we have the coverage and protection we really needed. ”

  • WA

    “Insuring my commercial real estate through Consumers Insurance Agency makes all the sense in the world. Eric and his team convincingly demonstrated their expertise by helping me discover what I needed, and then matched me with the program that made the most sense for my situation. Even though I’m in York and they’re in Camp Hill, I find it very easy to do business with them.”

  • PA

    “My husband and I moved to PA just over 10 years ago. When we purchased our home, Consumers Insurance Agency wrote my homeowners policy and shortly afterwards, we added our auto policy. We have since added additional policies as our needs have grown. The agents are friendly, courteous & knowledgeable. We trust the folks at Consumers Insurance to understand and meet our needs in a professional, timely, and informative manner. We have never been disappointed.”

  • VK

    “I was not looking for an insurance quote when a friend of mine suggested I might want to talk to Consumers. Although I already knew of their great reputation I had Geico and was sure I had the best rates out there. Boy was I wrong. Ann immediately contacted me and by the end of the day I had my quote. My new auto and renters monthly premium was $60 less per month, $720 less annually for the exact same coverage. I would recommend Eric and his group anytime. They provided me prompt and excellent service.”