Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.



  • Irene F.
    ...taken care of the changing insurance requirements quickly and efficiently.

    “I have had my auto and homeowners insurance with Consumers for over 20 years. Whenever I have called, Doug Spigelmyer has been extremely responsive to my requests and in answering my questions. Claims were handled speedily and professionally. While navigating the complex road from buying a vacant lot to building a new home, he has taken care of the changing insurance requirements quickly and efficiently.”

  • RR
    Five stars all the way around!

    “We are a commercial roofing company, most companies in the commercial field have no choice but to go to the state plan for workers compensation. They were able to get us with a private insurer at a much better rate. Five stars all the way around!”

  • VM
    I was very satisfied ...

    “I called the office to inquire about sewer drain insurance and Courtney checked into a new policy for me which was well worth the small amout of extra money for a lot more insurance. I was very satisfied with her professional handling of my account and she was very nice.”

  • ST
    Anytime I needed anything they took care of it immediately.

    “They are always there to help. I’ve never had any problems. I’ve been a customer for over 20 years and would recommend them to anyone. Anytime I needed anything they took care of it immediately.”

  • PS
    No problems at all!

    “We have Erie Insurance with Consumers – auto and homeowner’s insurance – and we have been very satisfied. Their rates are really good and they are very good about paying claims. As long as you submit a legitimate claim, you have nothing to worry about with this company. The people who work there are so pleasant and they are easy to get in touch with. We have been with them for 25 years! I’m sorry the other person had a problem, but that must have been a fluke and I expect that Consumers won’t use that company again because they would also have to pay more than is necessary. The people who did our work for a claim we filed were very courteous and did a quality job. No problems at all! Thank you Consumers and keep up the good work.”

  • Mr. A. Love
    nicest people..

    “nicest people..takes their time to find you the Best quote…1 phone call will save you $$$$”

  • Nicole Marie
    Very attentive and approachable. Very pleased with the services provided.
  • Amanda Welker
    ...the transition from renter’s to homeowner’s insurance was seemless!

    “I began with a single auto policy and a renter’s policy. After I got married, Paul made it easy to add my husband to the auto policy. When we bought our first home, the transition from renter’s to homeowner’s insurance was seemless! ”

  • Papo Cruz
    Friendly Staff. Very Welcoming!

    “Friendly Staff. Very Welcoming! Ann is our Agent, and she is the BEST! My Grandmother is also with them as well, i forget her agents name? She said he’s really good too. (sorry not helpful) Forgive me!”

  • Devon Horton
    Best Insurance company around!